Hotel Professionals

How to get the most from trade shows
Hotel Professionals

How to get the most from trade shows

Practically every major city in industrialized countries offers at least one hospitality industry related show annually, and many more than three or four. In some countries, there may be more than one international show attracting professionals from multiple neighboring countries. Some shows emphasize food and beverage; others promote primarily equipment […]

Empowerment Does Not Just Happen
Hotel Professionals

Empowerment Does Not Just Happen

Recently, many hotel and restaurant managers started using the technique called empowerment to increase guest-satisfaction levels. Many believe that empowering front-of-the-house staff can achieve their goals. Before employees can be empowered, however, would-be empowers must clearly understand and define the term “empowerment”. At the moment, there is no globally accepted […]

traits of management
Hotel Professionals

The ten essential traits of management

traits of management The hospitality industry employs millions of people. Some positions require little or no skill, others adequate training or two to three year apprenticeship (i.e cooks, in some countries servers, front office clerks, accountants, controllers, internet and software specialists just to name a few). All these people must […]

Negotiating with Unions
Hotel Professionals

Negotiating with Unions

The idea of unions started in the 1820’s and 1830’s, but successful organizations started to functions in 1850’s. Today, unionized large and multinational food and accommodation companies must, by law, negotiate with their unions when a contract is about to expire. Small establishments don’t attract the attention of unions, and […]

The Hospitality Gene
Hotel Professionals

The Hospitality Gene

Restaurateurs and hoteliers always claim that employees are the most important assets of their businesses. Yet only few pay enough attention and care to select the most suitable individuals for front-of-the-house positions. One of the most important aspects in hiring is according to the vacancy’s requirements. You can hire a […]